Frequently Asked Questions
Everything you need to know about our handcrafted artisanal goods.
How long does shipping take for handcrafted items?
Since each piece is forged to order, please allow 2-3 weeks for production. Once shipped, domestic orders typically arrive within 3-5 business days.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items. Please note that custom-engraved or bespoke pieces are final sale and cannot be returned.
Do you offer international shipping?
Yes, Hoffman Blacksmithing ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my metal accessories?
To maintain the finish, avoid contact with moisture and harsh chemicals. Clean gently with a soft microfiber cloth and store in a dry place when not in use.
Are your products covered by a warranty?
We stand by our craftsmanship. All items include a lifetime guarantee against structural defects. If your item fails due to a forging error, we will repair or replace it at no cost.
Can I request a custom design?
Absolutely. We love collaborating on unique projects. Please contact our support team with your vision, and our head blacksmith will provide a quote and timeline.